Someone answered first
The customer messaged four businesses at once. The one who replied in two minutes is having the conversation; the other three are writing into a decision that is already made.
The first reply wins the job.
ReplyThemAll answers your marketplace leads in seconds, follows up when they go quiet, and rings your phone when one is worth stopping for.
No contract · A week with no leads costs nothing
Thumbtack · new lead
- 00:00Customer · ThumbtackAC quit around nine. Upstairs is 88 and the baby sleeps up there. Any chance someone can come tonight?
- 00:19ReplyThemAllThat is rough with a little one in the house. I can get a tech to you tonight — we are fifteen minutes from Sunset Park. Is it blowing warm air, or nothing at all?
- 02:11CustomerWarm air. Tonight would be amazing.
- 8h 54mAnother companyHi! Are you still looking for help with your AC?
11:47 PM · the owner was asleep
Why good companies lose leads they should have won
You were doing the work
Every hour you are best at your trade is an hour you are worst at answering your phone. The busiest days generate the most leads and the fewest replies.
Nobody followed up
Most leads go quiet once, not forever. One reply ten minutes later and one the next day recover a surprising number of them — and almost nobody sends them.
What happens when a lead arrives
Every step below runs whether you are asleep, on a ladder, or on another call.
00:19
Triaged and answered
In the marketplace chat and by text at once, so the customer sees it even with the app closed. Spam and tyre-kickers are filtered out before anything is sent.
+10 min
A nudge that says something new
Only if they have gone quiet. Never the same message twice.
+1 h, +1 d
Two more follow-ups, then it stops
Every one of them stops the moment the customer replies.
any hour
Your phone rings for the hot ones
Press 1 and you are talking to the customer, mid-conversation.
Two minutes to set up
Connect your account
Sign in through the marketplace itself. We never ask for your password.
Tell us about the work
Services, area, price ranges, and the questions you always ask. This is what makes the replies yours.
Watch the first few
Start with replies held for your approval. Turn that off once you trust it — most people do within a week.
Answer first, every time
Every lead gets a reply in seconds, day or night, whether you are on a roof or asleep.
Where your leads come from
Thumbtack
Replies in the Thumbtack chat and by text at the same time, so the customer sees it even with the app closed.
Typical reply: ~20 seconds
Google Local Services Next
Reads leads and writes replies back into the Local Services conversation.
Typical reply: ~30 seconds
Yelp Planned
Requires Yelp partner status, which we are working through.
Typical reply: ~10 seconds
Built for your trade
The questions worth asking are different for a burst pipe and a biweekly clean.
You pay for leads, not for software
$2.99
$1.49
- Billed weekly. No monthly fee, no contract, no setup fee.
- A week with no leads costs nothing.
- Leads we filter out as spam are not billed.
One extra job pays for hundreds of leads. That is the whole argument.
Questions people ask before signing up
Is this safe for my marketplace account?
You connect through the platform's own sign-in and we use its official API. We never ask for or store your password, and we do not automate a browser pretending to be you.
Will it sound like a robot?
It reads the actual request and answers that request — the job, the address, the detail the customer volunteered. What makes replies sound generic is having nothing specific to say, which is why setup asks about your work rather than your tone.
What if it says something wrong?
You can hold every reply for approval, and we recommend it for the first weeks. You also list things it must never say — firm prices, guaranteed times — and it will not say them.
Can I take over a conversation?
Any time. Reply yourself and the AI steps back on that lead. If it runs out of replies while a customer is still waiting, we tell you rather than leaving them hanging.
What counts as a billable lead?
A lead we actually replied to. Spam and leads below your quality threshold are filtered out and cost nothing.
Can I cancel?
From the dashboard, whenever you like. There is no contract and nothing to negotiate.
Stop being third to reply
Connect one account and watch the next lead get answered before you have read it.
Start free trial