For HVAC companies
Your techs are on roofs and in crawlspaces when the leads come in. ReplyThemAll answers every one of them in seconds, asks the qualifying questions you would ask, and rings your phone when it is an emergency.
The first 100-degree day generates a week of demand in an afternoon — and that is exactly when nobody in the shop is free to type. The leads that convert are the ones answered in the first few minutes, not the ones you get to after the last call.
Tonnage, square footage, system age, whether the outdoor unit is running at all. Without them a reply is either useless or a guess, so most pros write nothing and lose the job to whoever asked one good question first.
A no-cool call at 11pm goes to three companies. By 7am the homeowner has already booked whoever replied. The lead was never cold — you just were not in the conversation.
A real request of the kind you get, and the reply that goes out before you have seen it.
Our AC ran all night but the house is still 82 degrees. Unit is about 9 years old, outside fan seems to be spinning. Two kids at home, would like someone out today if possible.
Sorry — 82 with two kids at home is not something to wait on. A spinning outside fan with no cooling usually points at the capacitor or a low refrigerant charge, and both are usually fixed in one visit. Is the air from the vents warm, or just not cold? Tell me what time today works for you and I will confirm.
Demand spikes twice — the first heat of summer and the first hard freeze — and both spikes arrive as emergencies rather than planned work. Inside a spike, response time matters more than price: a homeowner sweating in an 82-degree house books the first company that sounds like it can actually come. Between spikes the mix shifts to replacements and maintenance plans, where the winner is whoever answers with a real question instead of a price sheet.
Sign in through the marketplace itself. We never ask for your password.
One short note in Quick setup: what to say and what never to promise. Services, area and the job details already come with each lead from the marketplace.
Press Activate and your free trial starts. Want to read replies before they go out? Turn on “Hold replies for my approval” in Settings.
Every lead gets a reply in seconds, day or night, whether you are on a roof or asleep.
One extra job pays for hundreds of leads. That is the whole argument.
Only if you tell it to. By default it treats replacement pricing as something that requires an in-home visit and says so, because a number given blind is a number you will have to walk back.
Yes — every lead is triaged before any reply is written. Emergencies get an urgent-toned reply and can ring your phone directly; a maintenance inquiry does not wake you up.
It never promises an arrival time unless you write that promise into your instructions yourself — then it repeats exactly that. It asks when the customer is available and leaves confirming the time to you, and it never books a slot. Scheduling stays yours. If you connect your Google Calendar, it can suggest a time that is open there — and still says you will confirm it.
You list them once in settings. The AI asks at most one per message — a reply that opens with four questions reads like a form and gets ignored.
You pay per lead, and the per-lead price drops after the first 30 in a week. A spike costs more in total because it is more work — but the rate goes down, not up.
Set it up once and stop losing jobs to whoever typed faster.
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