You are on the truck, not on the phone
The crew is loading a sofa when three requests arrive. Answering at the end of the day means answering after the customer booked the company that replied from the cab.
For junk removal companies
Junk removal is a volume business decided by whoever replies first, because nobody has loyalty to a truck. ReplyThemAll answers every request in seconds and asks the two questions that decide whether the job is worth the drive.
The crew is loading a sofa when three requests arrive. Answering at the end of the day means answering after the customer booked the company that replied from the cab.
"A few things from the garage" is anywhere between a quarter load and two trips. Quote low and you lose money on the day; quote high and you lose the job to a guess someone else made cheaper.
Mattresses, tyres, paint, a fridge with a compressor: each carries its own disposal fee, and none of them appear in the request. Finding out on site is how a profitable job becomes a break-even one.
A real request of the kind you get, and the reply that goes out before you have seen it.
Cleaning out my dad's garage this weekend. Old furniture, boxes, a fridge and some paint cans. Ground floor, driveway access. How much and can you come Saturday?
That sounds like half to three-quarters of a truckload. Two things move the price: the fridge carries a recycling fee because of the compressor, and paint can only go if it is fully dried out — cat litter in the cans sorts that before pickup. Roughly how many boxes are we talking, twenty or closer to fifty? Then I will confirm the price and whether Saturday works.
Weekends drive the calendar and weekday evenings drive the inbox: people decide on the clear-out after work and want it gone by Saturday. Moves and estate clear-outs cluster at the end of the month, and spring brings the annual wave of garage and basement projects. The requests are short, nearly identical between companies, and awarded almost entirely on who replied first with a believable number.
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One short note in Quick setup: what to say and what never to promise. Services, area and the job details already come with each lead from the marketplace.
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Every lead gets a reply in seconds, day or night, whether you are on a roof or asleep.
One extra job pays for hundreds of leads. That is the whole argument.
It gives a range based on the load size you describe and names what moves it — disposal fees, stairs, distance. The exact figure stays yours to confirm when you see the pile.
Yes. You list what you will not haul — hazardous waste, certain appliances, anything needing a permit — and it declines politely instead of booking a stop you would have to abandon.
Stairs, driveway, lift, distance to the truck: whichever of these you tell it matters, it asks about first, because it is usually the difference between a two-hour job and a four-hour one.
Yes — it speaks in load fractions rather than item counts if that is how you price, and it uses your own words for them.
Set it up once and stop losing jobs to whoever typed faster.
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